Cognizant Technology Solutions

• Responsible for product management, feature enhancement and product rollout functions for key Web-based Application and Ticketing Management System.
• Conceptualized, built and closely tracked Requirement Traceability Matrices, along with offshore Development teams, for key feature implementation.
• Conducted Requirement gathering sessions with Client/Onsite to create functional documents and process maps.
• Identified gaps in client’s current offerings in Retail, Supply Chain, Ticketing Management, Revenue Reconciliation channels, and Online Store amongst others.